Product and account help
Use this for sign-in, uploads, transcription, scripts, voice generation, lip-sync, rendering, saved projects or account access.
Email supportSUPPORT
Tell us what happened and where it stopped.
For the fastest diagnosis, include the account email, project or generation ID, the step where the problem occurred, and the exact message shown on screen. Do not send passwords, API keys or full payment-card details.
Billing and credits
Include the account email, approximate charge date and Stripe receipt or invoice ID. Never email a full card number.
Ask about billingSocial publishing
Tell us the platform, connected account display name, intended publish time and status shown. You can revoke StoryFluxa directly from the platform while we investigate.
Report a publishing issuePrivacy and deletion
Ask to access, correct or delete account data. We may need to verify that the request comes from the account owner.
View deletion stepsSecurity reports
Report suspected unauthorized access or a vulnerability privately. Include reproducible details but do not access another user's data.
Report securelyRights complaints
If you believe content uses your copyright, voice, face or likeness without permission, identify the content and explain your connection to the rights involved.
Submit a rights complaint