Create responsibly. Publish only what you have the right to use.

1. Agreement and eligibility

By creating an account, purchasing a plan or using StoryFluxa, you agree to these Terms, including the content standards and acceptable-use rules below, and acknowledge the Privacy Policy. Purchases are also subject to the Refund & Cancellation Policy, which forms part of these Terms. If you do not agree, do not use the service.

You must be at least 18 years old, or the age of legal majority where you live, and capable of entering a binding contract. If you use StoryFluxa for a business or client, you confirm that you have authority to bind that organization and obtain the permissions described below.

2. Accounts

• Provide accurate account information and keep your login credentials secure.
• You are responsible for activity performed through your account until you promptly report unauthorized access and we have had a reasonable opportunity to secure the account. Reporting unauthorized access does not by itself make StoryFluxa responsible for earlier activity or loss.
• Do not share an account in a way that defeats plan limits or access controls.
• We may ask for information needed to verify identity, ownership, content rights, payment or compliance.

3. What StoryFluxa provides

StoryFluxa is an assisted short-form video workspace. Depending on the available plan and configuration, it can analyze a reference video or link, rewrite a script, generate or clone an authorized voice, synchronize a presenter's lips, add captions and other post-production elements, store project assets, process payments and help publish a finished video to supported social platforms.

StoryFluxa uses automated models and media-processing tools for transcription, script assistance, authorized voice generation, lip synchronization and rendering. StoryFluxa currently transforms user-provided media and does not offer a general text-to-image or text-to-video foundation model.

Features may be labeled beta, depend on third-party providers, have file or usage limits, or require separate approval from a social platform. We may improve, replace, suspend or discontinue a feature. Where reasonably practicable, we will provide notice before retiring a material paid feature, but advance notice may not be possible for urgent security, legal, safety or provider-related reasons.

StoryFluxa is a production workspace, not a permanent archive or backup service. You are responsible for keeping copies of source materials and completed outputs that you need. Subject to applicable law, we may apply disclosed plan storage limits and may delete expired, cancelled or inactive workspace content after reasonable notice where practicable.

4. Your content and permissions

You keep ownership of content you upload and of any rights you have in generated output. You grant StoryFluxa and its service providers a limited, non-exclusive license to host, copy, transmit, modify and process your content only as needed to operate, secure and support the service and complete actions you request.

You confirm that you have all necessary rights, licenses, notices and consents for reference videos, product materials, scripts, music, trademarks, personal data and any other uploaded material. Using a publicly available link does not by itself give you permission to copy or adapt that content.

Generated output may not be unique, accurate or free of third-party claims. You must review every script, disclosure, caption and finished video before publishing.

You are responsible for claims, complaints, penalties and platform action arising from content or rights you provide, instructions you give, or the way you use or publish an output. To the extent permitted by law, you will reimburse StoryFluxa for reasonable, documented losses, liabilities and third-party costs (including reasonable legal fees) arising directly from your breach of this section or prohibited use of the service. We will give you reasonable notice of a covered claim and allow reasonable participation in its defence. This obligation does not apply to the extent a claim was caused by StoryFluxa's breach, unlawful conduct, gross negligence or a security failure for which applicable law makes StoryFluxa responsible, and it does not limit non-waivable consumer rights.

5. Voice, face and likeness safeguards

• Do not impersonate another person, create deceptive endorsements, or mislead viewers about who spoke or appeared.
• Do not use a minor's voice or likeness without all legally required parent or guardian permissions.
• Comply with publicity, biometric, privacy, copyright, advertising and synthetic-media disclosure rules that apply to your use.
• Keep evidence of consent and provide it if a valid rights complaint or platform review requires verification.

StoryFluxa does not intentionally sell or publicly disclose your private voice samples, presenter media or cloned-voice assets. We process them and disclose them to service providers only as needed to provide, secure and support the features you request, as described in the Privacy Policy, or when disclosure is required by law. No internet service can guarantee absolute security.

You assume the legal and commercial risks arising from creating, directing, publishing or otherwise using synthetic voice, face or likeness content. To the extent permitted by law, StoryFluxa is not responsible for a third-party claim, rights complaint, platform restriction or other loss resulting from missing consent, your content or instructions, or your use or publication of an output. This exclusion does not apply to the extent the loss was directly caused by StoryFluxa's breach, unlawful conduct, gross negligence or a security failure for which applicable law makes StoryFluxa responsible.

StoryFluxa may block or remove a voice or generation when consent cannot be verified or when we reasonably believe it creates a safety, legal or platform-policy risk.

6. Social account connections and publishing

You connect your own TikTok, YouTube or professional Instagram account through that platform's authorization process. You authorize StoryFluxa to use the permissions you approve to prepare, upload or publish only the content and settings you select.

• You remain responsible for the connected account, caption, hashtags, audience, commercial disclosures, music rights and published content.
• You must follow each platform's terms, community guidelines, developer rules and advertising/disclosure requirements.
• StoryFluxa cannot guarantee platform approval, publication, processing time, reach, monetization, availability or that a platform will not remove or restrict a post.
• A failed platform request does not authorize repeated or duplicate posting beyond the retry behavior shown to you.
• You can revoke access through the platform. Revocation does not delete posts already published there.

7. Plans, credits, billing and cancellation

Prices, included credits, renewal period, material limits and the available payment service are shown before checkout. The selected service processes the transaction and may act as payment processor or merchant of record as disclosed at checkout or on the receipt, including for payment collection, applicable indirect taxes, invoicing and refund execution.

• You authorize the displayed one-time or recurring charge. Unless checkout states otherwise, subscriptions renew automatically until cancelled.
• You may cancel future renewal through StoryFluxa or the applicable customer portal. Cancellation normally takes effect at the end of the current paid period and does not itself refund the current charge.
• We may change plan prices, included credits or renewal terms for future billing periods. We will provide any advance notice required by applicable law, and you may cancel before the changed renewal takes effect. A change does not alter a charge already paid for the current period.
• Credits are a service-use unit, have no cash value outside StoryFluxa, cannot be transferred or resold, and may be subject to plan-specific expiration disclosed before purchase.
• Starting a generation may reserve credits. Completed work settles the applicable charge; a failed or cancelled task releases or adjusts credits according to its recorded status. A credit correction is not the same as a cash refund.
• Refund eligibility, unused and partially used credits, duplicate payments and statutory withdrawal rights are described in the Refund & Cancellation Policy.

8. Content standards and prohibited categories

You are responsible for the materials you provide, the instructions you give, the rights and permissions you obtain, and every output you publish or distribute. These rules apply to every prompt, script, upload, voice, likeness, generated asset and publishing action, whether content is realistic, fictional, animated, altered or entirely synthetic, and whether it remains private or is published outside StoryFluxa.

You may not use StoryFluxa to create, upload, transform, distribute, promote or facilitate:

• Sexual or NSFW content: pornography, explicit sexual content, non-consensual intimate imagery, sexual exploitation, sexual services, or content intended to sexualize a person without consent.
• Violence or graphic gore: graphic depictions of severe injury, mutilation, torture, death or cruelty; celebration or encouragement of such harm; credible threats; or instructions intended to facilitate real-world violence.
• Hate speech: attacks, dehumanization, exclusion, segregation, supremacy, harassment or calls for violence based on race, ethnicity, nationality, religion, caste, disability, sex, gender identity, sexual orientation, serious disease or another protected characteristic.
• Child-unsafe content: child sexual abuse material (CSAM), grooming, sexualization of minors, exploitative or abusive depictions of minors, or content that facilitates harm to a child. This prohibition applies to real, fictional and synthetic content. Do not upload a minor's voice, face or personal data without all legally required parent or guardian permissions.
• Deepfakes and impersonation: deepfakes, cloned voices, lip-synced likenesses, fake endorsements or impersonation of a real person without informed authorization; deceptive synthetic media; identity fraud; or content that falsely represents a person's speech, conduct, views, affiliation or approval.
• Copyright or trademark infringement: unauthorized copying, adaptation or distribution of protected media, music, scripts, logos, product footage or other works; counterfeit goods; misleading brand use; removal of rights information; or any use that violates copyright, trademark or publicity rights.

Voice, face and likeness consent

You must obtain and retain informed permission for every real person whose voice, face or likeness is uploaded, cloned, synchronized or portrayed; make the intended use clear; and provide evidence of consent when StoryFluxa, a platform or a rights holder reasonably requests verification. Do not rely on consent obtained through deception or coercion, or from someone without authority to grant it. Use synthetic-media disclosures required by law or the destination platform.

Other prohibited abuse

• Illegal goods or services, fraud, scams, phishing, malware, credential theft, threats, harassment, stalking, doxxing, privacy invasion, or evasion of law-enforcement or platform controls.
• Instructions that meaningfully facilitate self-harm, violent wrongdoing or other serious physical harm.
• Misleading political, medical, financial, legal or other high-impact claims without appropriate disclosure and qualified review.
• Unauthorized processing of biometric or other sensitive personal data.
• Bypassing usage limits, probing security, scraping, reverse engineering protected systems, interfering with other users, or reselling accounts, credentials or credits without written authorization.

9. Reporting prohibited content and enforcement

Include the public URL or StoryFluxa project, asset or generation identifier when available, the relevant prohibited category, a concise explanation, your connection to any person or rights involved, and a safe way to contact you. Do not email, download, copy or forward suspected CSAM or other illegal imagery. Provide only the URL or identifier and a description sufficient to locate it. If someone is in immediate danger, contact the appropriate emergency or law-enforcement authority.

Review and enforcement

We may preserve relevant records, investigate, restrict generation or publishing, remove or disable content, require proof of consent or rights, suspend or terminate an account, and report a matter to service providers or competent authorities when reasonably necessary or legally required. We may act immediately where child safety, credible violence, non-consensual intimate content, fraud, malicious impersonation or another urgent risk is involved. Safety controls and reviews reduce risk but cannot guarantee that every violation will be detected before publication.

Appeals

If you believe StoryFluxa restricted your content or account in error, email support@storyfluxa.com with the affected project or generation identifier, the enforcement notice and a concise explanation. Do not resubmit prohibited content while an appeal is pending.

10. StoryFluxa property and feedback

StoryFluxa and its licensors retain rights in the service, software, interface, brand, templates and documentation. These Terms give you a limited, revocable, non-transferable right to use the service for its intended purpose. If you provide feedback, we may use it without obligation, but it does not give us ownership of your uploaded content.

11. Service availability and disclaimers

AI-assisted output

Generated scripts, voices, captions, images and video may be inaccurate, incomplete, non-unique, unsuitable for a particular audience or subject to third-party rights. Safety or copy review features reduce some risks but do not provide legal clearance or guarantee factual accuracy. You must review the complete output before relying on, sharing or publishing it.

No professional or commercial guarantee

StoryFluxa does not provide legal, medical, financial or other professional advice. We do not guarantee views, reach, conversion, revenue, monetization, search ranking, platform approval or any other commercial result.

Third-party and beta services

Model providers, hosting services, payment providers and social platforms may delay, reject, rate-limit, change, suspend or discontinue their services. Beta features may change more frequently. To the extent permitted by law, StoryFluxa is not responsible for the acts, omissions, outages, policy decisions or data handling of an independent third party outside our reasonable control. This does not exclude responsibility that applicable law places on StoryFluxa for its own integration or selection of a service provider.

Availability

We aim to provide a reliable service but do not promise uninterrupted or error-free availability. We may perform maintenance or make proportionate changes for security, compliance, provider availability or product improvement. Where reasonably practicable, we will provide notice before retiring a material paid feature; advance notice may not be possible for urgent security, legal, safety or provider-related reasons. We will provide a remedy only when required by these Terms or applicable law.

Events outside reasonable control

To the extent permitted by law, StoryFluxa is not responsible for delay or failure caused by events outside our reasonable control, including internet or utility failure, cloud or model-provider outage, platform-policy action, cyberattack not caused by our failure to use reasonable care, natural disaster, epidemic, labor disruption, governmental action, sanctions or changes in law. We may suspend affected features while such an event continues.

Except for express commitments in these Terms, and only to the extent permitted by law, the service is provided “as is” and “as available”. Nothing in these Terms excludes a warranty, remedy or consumer right that cannot legally be excluded.

12. Responsibility and liability

You are responsible for your content, the permissions you obtain, your publishing choices and your use of outputs. To the extent permitted by law, StoryFluxa is responsible only for direct losses proven to have been caused by our material breach of these Terms or failure to use reasonable care, subject to the lawful limits below.

To the extent permitted by law, StoryFluxa is not liable for indirect, incidental, special or consequential loss, or for lost profit, revenue, business opportunity, anticipated savings, audience reach or platform action that was not reasonably foreseeable when the contract was formed. StoryFluxa is not responsible for loss caused by your unlawful content, missing permissions, unauthorized account access that you failed to report, unsupported modification, or failure to follow a clear product instruction.

To the fullest extent permitted by law, StoryFluxa's total aggregate liability arising from or relating to the service will not exceed the amount you actually paid for the specific affected order or subscription. For free services, StoryFluxa has no monetary liability. Multiple events, claims or legal theories do not increase this limit. Nothing in these Terms excludes or limits a refund, re-performance or other liability or remedy that applicable law does not permit to be excluded or limited.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, violation of data-protection obligations where liability cannot be limited, or any other liability or statutory right that applicable law does not allow us to exclude or limit.

13. Suspension, cancellation and deletion

You may stop using the service, cancel renewal and request deletion. We may restrict or suspend an account immediately when reasonably necessary to prevent harm, respond to a legal request, address non-payment, protect the service or investigate a serious breach. We will provide notice when practical and legally permitted. To the extent permitted by law, a restriction or suspension caused by your breach, unlawful content, non-payment or security risk does not entitle you to a refund or compensation.

If we discontinue the entire paid service or a material paid feature without a reasonably comparable replacement, we will provide the credit adjustment, continued access or refund required by the Refund & Cancellation Policy and applicable law.

After termination, your right to use the service ends. Provisions that logically continue—such as ownership, payment obligations, disclaimers, liability limits and dispute terms—remain effective. See the data deletion instructions for what is deleted and what may be retained.

14. Changes and governing law

We may update these Terms to reflect product, provider or legal changes. Material changes will receive reasonable notice when required. Continued use after the effective date means you accept the updated Terms.

These Terms are governed by the laws that apply where the Operator is established, without overriding mandatory consumer protections that apply where you live. Before starting formal proceedings, please contact us and give both sides a reasonable opportunity to resolve the issue informally.

15. Contact

Service operator: StoryFluxa.

Questions about these Terms: support@storyfluxa.com.